A Pragmatic Study of Apology Strategies in Online English Letters


  • Bushra Nima Rashid


Pragmatics, apology style, predictions


Pragmatics examines a wide range of topics, including speech acts. Speech acts include things like apologizing, complaining, complimenting, refusing, requesting, suggesting, and so on. In order to speak culturally and socially appropriate language, it's critical to get familiar with the pragmatic rules of a particular language. This is referred to as pragmatist competence. The goal of this research is to provide a pragmatic examination of how apology tactics are used in online English letters. While conducting the research, the team will pay close attention to the letters used and examine how they are used as atonement tools in context. Both the apologizer and the apologized (s) share the same basic aspects that give an apology its vitality: acknowledgement and usage. Many variables contribute to the achievement of these features. The apology is performed and recognized on several levels, the most basic of which are the syntactic, semantic, and philosophical. There is also an impact of social and gender characteristics on the force with which an apology is delivered. The study's goal is to discover the answers to the following queries: The 10 selected online letters were evaluated based on their usage of speech act apology tactics. Which apology tactics are utilized most frequently? A pragmatic analysis of ten online letters in English will be provided, exhibiting the usage of apologetic tactics in the letters will be illustrated and the extent of apology will be investigated in the current study. There are ten letters in total, and each letter is considered to have a unique apology style. These ten letters together are a direct speech act. The researcher will present theoretical background information on the terms speech act and apology methods in order to evaluate these predictions. After that, she'll go over the study's methods with an in-depth look at 10 sample online English letters. Finally, she'll go over the study's findings and conclusions. Notably, the study's limitation is to offer a pragmatic assessment of apologetic tactics in 10 online correspondences written in the English language. The researcher will employ Fraser (1981) method, which involves nine ways for apologetic expression, some of which are used directly and some of which are used indirectly. Learners, teachers, and researchers will find this article useful. Two things are expected to be important as a result of this investigation. First and foremost, it deals with and shines light on apology in such a way that this research will be beneficial to individuals with an interest in apology and its associated topics in the future. Second, anyone with an interest in pragmatics will find the study useful.