Quality Control to Reduce Defects in Amlodipine and Salbutamol Pharmaceutical Products: A Geography Case Study on Indonesia Pharmaceutical Industry


  • Agatha Rinta Suhardi, Putri Wardhani Kuraesin Faculty of Economics and Business Universitas Widyatama, Indonesia


Quality Management, Quality Control, U-Chart.


In the current era of globalization, where the pharmaceutical industry is required to be able to compete with the pharmaceutical industry both at home and abroad to fight for market share and be able to meet the drug needs for consumers, namely by increasing the fulfillment of the need for quality drugs. The quality of the products produced by a company is determined based on certain sizes and characteristics. Even though the production process has been carried out well, in reality, errors are still found and there are errors where the quality of the products produced does not comply with standards, or in other words, the resulting product is damaged or the product is defective. This study aims to determine the factors that cause defective products and know how to control quality so as to reduce the number of defective products in each stage of the production process. The analytical method used is descriptive analysis through Pareto diagrams, causal diagrams, and control charts u. The results showed that the production in October exceeded the control limit and several factors that caused defective products included humans, materials, machines, and methods.