THE PERSPECTIVE OF EMPLOYEES ON DIGITAL PAYMENT

Abstract

The Indian government is dedicated to the expansion of digital transactions in the Indian economy, with the goal of improving the financial inclusiveness and, as a result, the quality of life for its citizens. Consequently, the Indian government has implemented a variety of initiatives to promote and encourage the use of digital payments in our nation. The research investigates the attitudes and practices of personnel in Tirunelveli City regarding digital payments, as well as their perceptions of these payments. The objective is to investigate the demographic profile of the employees. Primary and secondary data are employed. The primary data was collected from 105 employees who reside in Palayamkottai, Tirunelveli City and work in urban locations. Secondary data was gathered from articles, journals, books, newspapers, and websites. The data was analysed using the Statistical Package for Social Science (SPSS). The objective of the investigation is to ascertain the employees' perspectives regarding digital payment. The conclusions were reached using the Chi-square test, rank test, and percentage analysis. The study's primary conclusions were that the majority of employees possessed a high level of knowledge and exhibited sound practices regarding digital payments.