The Effects of Workload, Incentives and Motivation on Gojek Driver Job Satisfaction in Bandung City

Abstract

Employees are very important partners in organization because they determine the progress of the company. Companies must strive to create job satisfaction for employees, because if employees are satisfied then performance will increase. The purpose of this study was to determine the influence workload, incentives, and work motivation had on job satisfaction of Gojek drivers in Bandung. The population of this study were all Gojek drivers, while the sample was selected as many as 150 people using accidental sampling. This research uses explanatory research. The data analysis of this research was carried out using multiple linear regression analysis. The results showed that the workload, incentives, and motivation had a significant effect on the job satisfaction of the drivers. This shows that there is a match between the results obtained and the theory put forward. These results emphasize that the Gojek company, which has drivers from various circles, should always pay attention to the incentives provided and also pay attention to the workload that is given fairly so as to increase job satisfaction.