Strengthening Support Services in Innovation and Commercialisation: The Malaysia’s Higher Education Perspectives

Abstract

The innovation and commercialisation of the research product has been recognised as a supply of wealth creation. Specifically, this article explores the commercialisation support services that HEIs received from industry and government with a specific focus in the Malaysian context. The article guided by these questions - What kind of support services in commercialisation have been given to HEIs? What do you perceive as the support services in Malaysia to foster innovation? Using a qualitative method, a structured interview was conducted. To analyse and interpret the data was using an approach adopted in qualitative thematic strategy. The findings provide useful insights into the significant roles of support services on the commercialisation strategy. Besides its importance, this study will contribute to commercialisation literature by adding new knowledge concerning the link between HEIs and support services. These findings are significant for HEIs; industries; research institutes; government and societies to develop and plan strategically for an effective, strategic and sustainable support services in innovation and commercialisation ecosystem.