How Indonesian Millennial Generations Communicate on social media

    Sri Hapsari Wijayanti ,Kasdin Sihotang
    Keywords: computer-mediated communication (CMC); social media; internet language; Jakarta city; online conversation ,


    Computer equipment has replaced verbal communication with virtual (computer-mediated
    communication/CMC). One of the most widely used internet-based communications is social media. The
    ease of use and the availability of features make social media an effective medium for communicating
    and sharing with anyone. This study observes the language and forms of verbal and nonverbal
    communication used by the millennial generation on social media. Social media in this study is limited to
    Facebook, Instagram, Line, and WhatsApp. The research method used is descriptive qualitative and
    quantitative. The respondents of this study were 268 students at a private university in Jakarta, Indonesia.
    Data were collected using the
    g-form, observation on social media, documentation, and in-depth
    interviews and analyzed by content analysis. This research found that respondents mixed non-formal
    Indonesian, Betawi language, foreign languages, and
    alay (slang) language in social media. Verbal and
    nonverbal communication forms show unique styles, such as many abbreviations and acronyms,
    acronym abbreviation, letter games, combining letters and numbers, multiple punctuation marks, the
    addition of suffixes,
    onomatopoeic spellings, figurative language, lowercase and capital letters, codeswitching, euphemisms, sarcasm, phoneme changes, symbol, emoticons, imojis. This study contributes to
    the empirical evidence of language use on social media by the Indonesian millennial generation.

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