Abstract
Abstract
The research is aimed to examine the moderating effect on the factors that influence the adoption of eWallet among Malaysians. The moderating factor is the age, moderating on four constructs:
Convenience, Social Influence, Security and Speed, which are the independent variables. The
formulation of the research model is done based on UTAUT theory. A total of 418 online survey forms were
successfully collected and analyzed. SmartPLS 3 was used for data analysis in the research. The results
concluded that the independent variables of Convenience, Security and Speed have significant
relationships towards the adoption of e-Wallet amongst the Malaysian public. Surprisingly, Social Influence
has an insignificant effect on E-wallet acceptance. Age moderation on Speed and Security is significant,
meanwhile not significant on Social Influence and Convenience. Some limitations and suggestions are
included in this study to provide a better idea for future researchers and e-Wallet service providers to
enhance e-Wallet adoption in Malaysia.